How we collect, use, and protect your personal information
Welcome to Klicktreff. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains what personal information we collect when you use the Klicktreff platform (the "Service"), how we use it, who we share it with, and the rights you have over your data.
Klicktreff operates as the data controller for the personal information you provide to us. We comply fully with the General Data Protection Regulation (GDPR), the UK GDPR, and all applicable national data protection laws. If you have questions about this policy at any time, please contact us at privacy@klicktreff.com.
By creating an account or using our Service, you acknowledge that you have read and understood this Privacy Policy.
We collect personal information in the following categories:
We use your personal information for the following purposes, each supported by a lawful basis under GDPR Article 6:
We do not sell your personal data. We share data only in the following limited circumstances:
Your public profile information (name, photos, bio, age, location) is visible to other registered members. Messages you send are delivered to the intended recipient. You control what you share on your profile at all times.
We engage trusted third-party processors who help us operate the Service under strict data processing agreements:
We may disclose your information if required to do so by law, or in the good-faith belief that such disclosure is necessary to comply with legal obligations, protect the safety of our users, or protect Klicktreff's rights and property.
If Klicktreff is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
We retain your personal data for as long as your account is active and as necessary to provide you with the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required to retain it for longer to comply with legal obligations (e.g., financial records for tax purposes, which are typically retained for 7 years).
Backup copies may persist for up to 90 days before being overwritten. Messages exchanged between users may be retained in the other user's inbox unless both parties delete them.
Certain anonymised and aggregated data (which cannot be linked back to you) may be retained indefinitely for analytics and platform improvement purposes.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security practices include:
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Klicktreff account.
Under the GDPR and applicable data protection law, you have the following rights regarding your personal data. You can exercise most of these rights directly through your account settings, or by contacting us at privacy@klicktreff.com.
Request a copy of all personal data we hold about you (a Subject Access Request).
Request correction of any inaccurate or incomplete personal data we hold.
Request deletion of your personal data ("right to be forgotten") where we no longer have a lawful basis to retain it.
Request that we restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing based on legitimate interest or for direct marketing purposes at any time.
We will respond to all legitimate requests within 30 days. In complex cases, we may extend this by a further two months, in which case we will notify you. We will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.
You also have the right to lodge a complaint with your national data protection supervisory authority. In the EU/EEA you can find your local authority at edpb.europa.eu.
We use cookies and similar tracking technologies to operate and improve the Service. Cookies are small text files stored on your device. For full details about the types of cookies we use, their purposes, and how to manage your preferences, please read our dedicated Cookie Policy.
Klicktreff is strictly intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, please report it immediately via our Report Issue page or by emailing privacy@klicktreff.com. We will take prompt action to delete such accounts and associated data.
Klicktreff operates globally and your data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA), including the United States. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:
You can request details of the safeguards we rely on for any particular transfer by contacting us at privacy@klicktreff.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email (to the address associated with your account) and/or by displaying a prominent notice on the platform at least 30 days before the changes take effect.
Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:
